The hotel offers amenities for your comfortable stay and unforgettable experiences
Delicious Options!
“I was pleasantly surprised by the variety and quality of the food, especially at the Gourmet Marche Buffet—it was a good treat every meal!” view full review
Stylish Design!
“The hotel’s layout is impressively organized, with clearly defined zones which made it easy to enjoy both relaxation and entertainment.” view full review
Comfortable & Spacious
“My room was incredibly spacious with pool access, giving us perfect opportunities to unwind right outside our door.” view full review
Luxurious Showers!
“The bathroom was a highlight with its stand-up shower featuring dual rain shower heads—definitely a refreshing experience!” view full review
Carretera El Macao - Arena Gorda Grand Baya Principe
Reviews and Ratings
Feedback from previous guests about their experience.
84%
liked the hotel and would stay again
8.4/10
Great
Rooms
9.0
Location
8.4
Service
8.8
Dining
8.0
Guest reviews
8.4/10
based on 5 reviews
8.0
8.0/10 based on 784 reviews
J.
United States,
February
2024
8.8/10
My stay at the hotel was delightful! The rooms offered a breathtaking view from the upper floors and were well-equipped with essentials in the mini-bar and toiletries. The option for an extra 3 hours was a convenient bonus. The service was top-notch, especially Richard, our attentive waiter at the buffet. However, some staff members seemed unfamiliar with good service standards, which was a bit of a letdown. The location, although high up from the beach, was in the exclusive Diamond Club area and near the Ocean Side restaurant, making it a unique experience. Dining options were abundant, and the facilities exceeded my expectations overall.
Rooms
9.0
The rooms on the upper floors offered an amazing view and were equipped with all essentials.
Service
8.0
Location
9.0
The hotel is situated high up from the beach in the Diamond Club area, creating a unique ambiance near the Ocean Side restaurant.
Dining
9.0
The dining experience was varied with many options to choose from.
Facilities
9.0
The hotel's facilities were impressive.
Peter
United States,
January
2024
8.2/10
The hotel had a truly amazing location, right on the beach with a stunning view and surrounded by great dining options. The rooms were spacious and the balcony was a fantastic addition. The service was exceptional, especially thanks to Richard at the buffet. However, the high-traffic area could be a bit noisy at times, and the dining options were limited.
Rooms
9.0
I loved the incredibly large balcony, perfect for enjoying the gorgeous view.
Service
9.0
The staff, especially Richard at the buffet, provided outstanding service with a smile and quick response.
Location
8.0
The hotel's location right on the beach was breathtaking, but being in a high-traffic area could be a bit noisy.
Dining
7.0
The dining options were decent but could have been more varied and extensive.
Facilities
8.0
The hotel offered great facilities to enjoy, although more dining options would have been appreciated.
Michael
United Kingdom,
November
2023
8.6/10
The hotel offers comfortable rooms with lovely smart TVs and double beds, kept clean every day. The service is exceptional with a touch of champagne and a butler providing superb service. The location, near the lazy river, offers a unique and fun atmosphere. The dining experience is diverse with continental options, but the home-made yogurt stands out. The facilities are top-notch, ensuring a pleasant stay overall.
Rooms
9.0
The rooms with double beds and smart TVs were clean and cozy.
Service
10.0
The service was outstanding, with champagne and a butler adding an extra touch of luxury.
Location
8.0
The hotel's location near the lazy river provides a unique and enjoyable setting.
Dining
7.0
The dining options were diverse, offering continental cuisine from around the world.
Facilities
9.0
The facilities were top-notch, ensuring a pleasant and convenient stay.
Frank
United Kingdom,
August
2023
8.4/10
The hotel is nestled in a cave-like structure near the Ocean Side restaurant and boasts an exceptional view overlooking the beach. The rooms are well-maintained, with special touches, and kept impeccably clean every day. The service, highlighted by A+ buffet service and efficient responses to complaints, sets a high standard. The location near the resort center and by the lazy river offers a mix of convenience and relaxation, although quick adjustments in busy areas might be needed. The dining experience provides an array of delicious options, surprising guests with the quality of food. However, there are some areas for improvement in understanding what constitutes excellent service and occasional frustrations.
Rooms
9.0
The rooms were filled with special touches, well-kept, and clean daily.
Service
8.0
The service was a mix of outstanding buffet A+ service and quick responses to complaints, although a better understanding of good service is needed in some areas.
Location
8.0
The hotel is strategically located near the Ocean Side restaurant with a captivating view of the beach, offering a relaxing stay near the resort center and the vibrant waterpark at Memories resort.
Dining
9.0
The dining experience offers an array of scrumptious options, surprising guests with the quality of food.
Facilities
8.0
The facilities provide ample opportunities for relaxation and convenience for guests.
Michael
United States,
June
2023
8.8/10
Our stay at the hotel was fantastic! The rooms were clean and comfy, the staff was super friendly, and the location was great. However, the dining options were a bit limited. The facilities were well-maintained and enjoyable, providing good value for money.
Rooms
9.0
Our room with a pull-out sofa and double beds was spacious and comfortable, perfect for our family with three kids. The incredibly large balcony was a bonus!
Service
9.0
The staff at the hotel were amazing, always going out of their way to provide excellent service. A special shoutout to Richard, our waiter at the buffet, for his smile and quick service that made our dining experience fantastic.
Location
9.0
The hotel's location in the Diamond Club area, near the beach and the center of the resort, was ideal for our vacation. The proximity to the beach made it convenient for us to spend most of our days there.
Dining
8.0
The dining experience offered a wide variety of food options, catering to different tastes. The selections were excellent, although at times we wished for even more variety.
Facilities
9.0
The hotel's facilities were top-notch, providing us with everything we needed for a comfortable and enjoyable stay.
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